How to Fix Facebook Ads Account Errors

Running Facebook Ads is essential for many businesses, but nothing is more frustrating than seeing your campaigns come to a halt due to unexpected account issues. From failed payments and policy violations to technical glitches and access problems, these errors can disrupt performance, waste time, and cost money. This guide will show you how to fix the most common issues fast—and how to prevent them from happening again.

Common Causes of Facebook Ads Account Errors

1. Failed Payments

The most frequent cause of ad disruptions is a failed payment. Reasons include expired credit cards, insufficient funds, or incorrect billing information. If your payment fails, your ads will pause until the balance is cleared.

Fix:

• Go to Business Manager > Billing > Payment Activity

• Check for failed transactions

• Update your payment info and click Pay Now

• Add a backup payment method to avoid future interruptions

Fix Facebook Ads payment errors

2. Account Spending Limit Reached

Facebook lets you set a spending limit on your account. Once hit, all ads stop.

Fix:

• Navigate to Billing Settings

• Increase or reset your account spending limit

3. Policy Violations

Violating Facebook’s ad policies—like running misleading content or prohibited products—can get your ads disapproved or accounts restricted.

Fix:

• Review Facebook’s ad policies regularly

• Submit an appeal via Ad Manager if you believe your ad was wrongly disapproved

Resolve Facebook Ads account restriction

4. Permissions and Access Errors

Users often experience errors due to lacking admin or advertiser permissions.

Fix:

• Go to Business Settings > People

• Review and adjust user roles to ensure the right access levels

5. Technical Bugs and Image Deletion Errors

Glitches—like image deletion errors—are not uncommon. These may be caused by outdated browsers, incorrect file formats, or backend system errors.

Fix checklist:

• Delete images via Meta Business Suite > Media Library

• Clear browser cache or switch devices

• Duplicate ads to remove problematic assets

• Contact Meta Support if issues persist

Troubleshooting Specific Facebook Ads Issues

Ad Delivery Problems

If your ad isn’t spending budget:

• Check Delivery Status in Ads Manager

• Confirm ad set schedules, bid caps, and audience size

• Duplicate the ad if no impressions after 48h

Ad Creation Errors

Can’t create a new ad account?

• You may have hit your account limit (new users start with 1 account)

• Disabled or inactive accounts count toward your limit

• Review Business Info in Business Manager

Inactive Ads

If the Delivery column shows:

• Error icon: Hover for details

• Pending: Scheduled for future or under review

• Off: Manually turned off, ended, or restricted

How to Fix the Image Deletion Bug

Sometimes, images remain undeletable in Meta’s Media Library. Try the following steps:

1. Check format: JPG/PNG, <30MB

2. Delete in the right place: Media Library, not from active campaign

3. Check user permissions

4. Duplicate campaign and remove image in the duplicate

5. Clear browser cache

6. Check Meta status page for system outages

7. Try another device or browser

8. Contact Meta Support if all else fails

How to Prevent Facebook Ads Account Errors

1. Maintain Updated Payment Info

• Keep billing methods current

• Monitor balances near billing dates

• Add a secondary payment method

2. Follow Facebook’s Ad Policies

• Avoid prohibited claims or content

• Don’t bypass review systems

• Review Meta’s ad policy regularly

3. Monitor Spending Limits

• Adjust caps to match budget

• Watch ad spend daily

• Reset limits as needed

4. Ensure Consistent Access & Activity

• Access via trusted IPs/devices

• Limit frequent payment changes

• Regularly audit who has account access

5. Keep Account Settings Updated

• Verify business contact info

• Remove inactive users

• Monitor third-party integrations

When to Consider a Rented Meta Ads Account

In some cases, using a rented ad account can bypass technical limitations or restrictions. Agencies like Agrowth offer rented Meta Ads accounts that are pre-approved, verified, and ready to use, with:

• High billing thresholds

• Faster ad approval times

• Dedicated support for issues

This is ideal for advertisers needing scale or running into frequent errors.

FAQs

1. What’s "Account Error" in Facebook Ads? It refers to issues that prevent you from running campaigns—such as failed payments, policy violations, or permission errors.

2. How can I fix failed payments? Check billing settings, ensure your card has funds, and add a backup method.

3. Can I change currency settings in the UK? Yes. Changing currency creates a new ad account. Go to Account Settings > Change Currency and select GBP.

4. Why are my ads not delivering in the US? Double-check geo-targeting settings, audience size, and ensure your campaign isn’t limited by budget or schedule.

5. What if I’m stuck with image errors? Follow our 8-step checklist above or contact Meta Support.

Final Thoughts

Most Facebook Ads errors are avoidable with the right setup and maintenance practices. Regularly audit your account, stay informed of policy changes, and don’t wait too long to resolve technical or billing issues.

If you want peace of mind and instant campaign access, renting a Meta agency account through Agrowth can be a game-changer—especially for teams managing large budgets or multiple brands.

Need help fixing Facebook Ads errors or scaling faster? Visit Agrowth.io and let’s get your campaigns back on track.